Phinza provides powerful tools to help you deploy and manage your IT systems.


Location Management

Location Management is used to track the locations of IT assets, using an intuitive graphical interface. Assets can be dragged and dropped on building floorplans, data center maps, server racks, or logical configuration diagrams. The simplicity of the interface is key to ensuring that asset information is kept up to date, and instantly knowing the location of equipment is an important factor in providing effective engineering services.


Movements

Planning the movement of assets can be a tricky business. Phinza assists by providing procedures and checklists for IT staff, and helps them ensure that appropriate cabling, power and other requirements are available at the new locations. Phinza's movement plan reports provide clear instructions to MAC (Move, Add, Change) teams to allow them to move and setup equipment as quickly and error free as possible.


Data Center Management

Phinza's data center management assists with layout and capacity planning within a data center, including power consumption, heat output, power cables and network cabling. Whenever a movement plan is created, Phinza automatically checks that the new configuration does not exceed capacity requirements, or overstress heat or power capabilities. Data Center information is also combined with Location Management and Cable Management to simplify data center operations, and allow quick resolution and rectification of problems.


Cable Management

Phinza's Cable Management keeps track of cabling throughout your office or data center. Cable end points are paired up, allowing the final destination of a cables to be determined, as it passes through patch panels and MDFs. Integration with Phinza's barcode scanning makes it easy to keep cabling information up to date. Integration with Phinza's dependency navigator makes it easy to see the impact of unplugging or replacing cables, in terms of which equipment, business services and users are likely to be effected.


Dependency Management

Phinza's Dependency Management is used to define mappings between equipment, software, business services, and groups of users. This information is traditionally hard to record, as there is a many-to-many relationship between the various items. For example, a user will use many applications, which run on multiple machines, and may use multiple databases. Similarly, a database may run on multiple servers, and support multple business services. Consequently, this information is difficult to record using traditional two dimensional diagrams.


Phina's intuitive Dependency Navigator provides a graphical tool that helps IT staff understand the relationships between the various IT assets, the business services they provide, and their users. This information is critical for performing effective:


  • Impact analysis (what happens when I change this...).
  • Risk analysis (what would happen if this thing stopped working...).
  • Root cause analysis (why did that happen, and how do we stop it happening again...).

Phinza integrates dependency information with Service Management, automatically providing impact analysis information for each incident, problem or change request.